NYC Stoop — Support
A curated New York guide that turns the places you love into a routed plan.
Contact us
Questions, bug reports, or feedback — email us and we'll reply within 1–2 days:
You can also use Settings → Send feedback inside the app.
Common questions
Where are my saved places and plans stored?
On your device. Creating an account is optional and only backs up your saves.
How do I edit a saved plan?
My Plans → open the plan → Edit in Planner. Saving updates the same plan.
How do I delete my account?
Settings → Delete account (visible when signed in). This removes your server record immediately.
Does the app track me?
No analytics, no ads, no tracking. Location is used only for optional “Near me” sorting and never stored.